Privacy Policy
Last Updated: April 15, 2025
1. Introduction
This Privacy Policy describes how Crawl NYC LLC (hereinafter referred to as "we," "us," or "our") collects, uses, and shares personal information of visitors and users of our website, https://crawlnyc.co (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information in compliance with applicable laws, including the New Jersey Data Privacy Law (NJDPL).
2. Information We Collect
We may collect the following types of personal information when you interact with our Website:
2.1. Information You Provide Directly
* **Contact Information:** If you contact us through our website (e.g., via contact forms), we may collect your name, email address, phone number, and any other information you provide in your message.
* **Order Information:** If you make a purchase through our Website, we will collect information necessary to process your order, such as your name, shipping address, billing address, email address, phone number, and payment information (processed by secure third-party payment processors).
* **Newsletter Subscriptions:** If you subscribe to our newsletter, we will collect your email address.
* **User-Generated Content:** If you post comments, reviews, or other content on our Website, this information will be collected.
* **Surveys and Feedback:** If you participate in surveys or provide feedback, we may collect your responses and any identifying information you provide.
2.2. Information We Collect Automatically
When you visit our Website, we may automatically collect certain information about your device and browsing activity, including:
* **IP Address:** Your internet protocol (IP) address.
* **Device Information:** Type of device, operating system, browser type, screen resolution, and unique device identifiers.
* **Usage Data:** Information about how you use our Website, such as the pages you visit, the links you click, the time you spend on each page, and your navigation patterns.
* **Referring URLs:** The website you visited before coming to our Website.
* **Cookies and Tracking Technologies:** We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. These technologies help us personalize your experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
2.3. Information from Third Parties
We may receive information about you from third-party sources, such as:
* **Analytics Providers:** To help us analyze website traffic and usage.
* **Advertising Networks:** To deliver targeted advertisements.
* **Social Media Platforms:** If you interact with our Website through social media (e.g., sharing buttons).
3. How We Use Your Information
We may use your personal information for the following purposes:
* To provide, operate, and maintain our Website.
* To process and fulfill your orders and transactions.
* To manage your account and provide customer support.
* To personalize your experience on our Website.
* To communicate with you, including responding to your inquiries, providing updates, and sending you important notices.
* To send you marketing and promotional materials (with your consent, where required).
* To analyze website usage and improve our Website and services.
* To monitor the security and integrity of our Website.
* To detect, prevent, and address technical issues and security vulnerabilities.
* To comply with legal obligations.
* For other purposes with your consent.
4. Sharing Your Information
We may share your personal information with the following categories of recipients:
* **Service Providers:** Third-party companies that provide services on our behalf, such as website hosting, payment processing, data analysis, email marketing, and customer support. These providers are contractually obligated to protect your information.
* **Business Partners:** With whom we collaborate to offer products, services, or promotions.
* **Analytics Providers:** To analyze website traffic and user behavior.
* **Advertising Networks:** To display targeted advertisements on our Website and other websites.
* **Legal Authorities:** When required by law, legal process, or government request, or to protect our rights and the safety of others.
* **Business Transfers:** In connection with a merger, acquisition, sale of assets, or other business transaction.
* **With Your Consent:** We may share your information with third parties for other purposes with your explicit consent.
5. Your Rights Under the New Jersey Data Privacy Law (NJDPL)
As a visitor or user of our Website located in New Jersey, you have certain rights regarding your personal data, subject to certain exceptions:
* **Right to Confirm and Access:** You have the right to confirm whether we process your personal data and to access such data.
* **Right to Correct Inaccuracies:** You have the right to correct inaccuracies in your personal data.
* **Right to Delete:** You have the right to request the deletion of your personal data.
* **Right to Obtain a Copy:** You have the right to obtain a copy of your personal data in a portable and readily usable format.
* **Right to Opt-Out:** You have the right to opt out of the processing of your personal data for:
* Targeted advertising.
* The sale of personal data.
* Profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
* **Right to Opt-In for Sensitive Data:** We will obtain your explicit consent before processing your sensitive data (as defined under NJDPL). Sensitive data includes racial or ethnic origin, religious beliefs, mental or physical health condition, financial information, sexual orientation, genetic or biometric data, and precise geolocation data.
* **Right to Opt-In for Minors:** If we know or willfully disregard that you are between the ages of 13 and 16, we will obtain your consent before processing your personal data for targeted advertising or sale.
* **Right to Non-Discrimination:** We will not discriminate against you for exercising your privacy rights under the NJDPL.
5.1. How to Exercise Your Rights
To exercise any of your rights under the NJDPL, please contact us using the contact information provided in Section 9. We will respond to your request within 45 days, with the possibility of a 45-day extension where reasonably necessary. We may need to verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf, provided that the agent submits proof of authorization.
5.2. Universal Opt-Out Mechanisms
Starting July 15, 2025, we will honor opt-out signals sent by consumers through universal opt-out mechanisms that clearly communicate your choice not to be tracked for targeted advertising or the sale of your personal data.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.
6.1. Types of Cookies We Use
* **Essential Cookies:** These cookies are necessary for the basic functionality of our Website, such as enabling you to navigate the site and use its features.
* **Performance Cookies:** These cookies collect information about how you use our Website, such as which pages you visit most often and if you encounter any errors. This information helps us improve the performance of our Website.
* **Functional Cookies:** These cookies allow our Website to remember choices you make (such as your language preference) and provide enhanced features.
* **Advertising Cookies:** These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns.
* **Third-Party Cookies:** We may also use cookies provided by third-party service providers to assist us with analytics, advertising, and other services.
6.2. Managing Your Cookie Preferences
You can manage your cookie preferences through your web browser settings. Most browsers allow you to control cookies, including accepting or rejecting them and deleting them. Please refer to your browser's help documentation for instructions on how to manage your cookie settings. Please note that disabling certain cookies may affect the functionality of our Website.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include technical, administrative, and physical safeguards appropriate to the sensitivity of the personal information we collect and process. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may depend on the nature of the data, the purpose of processing, and legal or regulatory obligations. For example, we may retain order information for accounting and record-keeping purposes.
9. Children's Privacy
Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verifiable parental consent, we will take steps to delete such information.
10. Links to Other Websites
Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that website. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policy of every website you visit.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Crawl NYC LLC
support@crawlnyc.co
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically.
Last Updated: April 15, 2025