Booking & Payments
How do I book an NYC crawl tour?
You can book any Crawl NYC experience — including NYC pizza tours, gallery walks, sports bar crawls, and nightlife tours — directly on our website. Choose your date, select your crawl type, and pay securely online to reserve your spot.
Do you offer private or group NYC tours?
Yes! We create custom private NYC tours for birthdays, corporate outings, bachelor/bachelorette parties, or special occasions. Contact us to design your perfect crawl.
What forms of payment do you accept?
We accept all major credit cards and secure payment methods.
Cancellations & Refunds
What is your NYC tour cancellation policy?
Cancellation policies vary by crawl type. Please check the details on each NYC tour booking page before confirming.
What if Crawl NYC cancels my tour?
If we cancel due to weather, safety concerns, or low attendance, you can reschedule or receive a full refund.
During the Crawl
How long do NYC crawl tours last?
Most NYC walking tours last 3 hours. Times vary by experience — from art gallery strolls to late-night bar crawls.
How much walking is involved in your NYC tours?
We design our crawls for comfortable walking. Routes vary from a few blocks to several neighborhoods, so wear comfortable shoes.
Are food or drinks included in the NYC pizza or nightlife tours?
Some of our crawls may include tastings or drinks. Check the description of your specific NYC pizza tour or NYC nightlife experience for details.
Do you operate NYC tours in bad weather?
Yes, most tours run rain or shine. If extreme weather makes it unsafe, we’ll notify you and offer a refund or reschedule.
Requirements
What is the age requirement for NYC nightlife tours?
Guests must be 21+ with valid ID for NYC bar crawls and nightlife experiences. Other tours are open to all ages unless stated otherwise.
Are NYC crawl tours pet-friendly?
Pets are not allowed unless the route and venues permit them. Check each tour description for details.
Are NYC walking tours wheelchair accessible?
Accessibility varies. Contact us before booking so we can recommend the most accessible tours and venues.
Other Questions
Do you offer gift cards for NYC tours?
Yes! Gift cards can be purchased on our website and used for any Crawl NYC experience, from food tours to sports crawls.